At HawanYoga, we value your time and we are committed to providing the highest standard of holistic wellness care. This Refund & Cancellation Policy outlines the terms for appointments, therapies, wellness programs, and related services.
If you are unable to attend your scheduled appointment, we request that you notify us at the earliest.
Cancellations made at least 24 hours before the scheduled appointment may be rescheduled or refunded, subject to the terms of your booking.
Cancellations made within 24 hours of the appointment may not be eligible for a refund.
Failure to attend a scheduled appointment without prior notice may be treated as a no-show, and the consultation or therapy fee may be forfeited.
Appointments may be rescheduled based on availability. We encourage you to contact us as early as possible to arrange a new appointment.
Refunds for wellness programs, therapy packages, or multi-session plans are subject to the following conditions:
Refund requests made before the commencement of the program may be considered, after deducting any applicable administrative or processing charges.
Once a wellness program or therapy package has begun, fees paid are generally non-refundable, except where required by applicable law or at the sole discretion of HawanYoga.
Unused sessions within a package may be rescheduled within the validity period of the package, subject to availability.
Where a refund is approved:
In the unlikely event that we need to cancel or reschedule an appointment due to unforeseen circumstances, practitioner unavailability, or other operational reasons, you will be offered the option to:
We understand that emergencies can arise. Requests for cancellations or refunds due to exceptional circumstances will be reviewed on a case-by-case basis at our discretion.
If you have any questions regarding cancellations, refunds, or rescheduling, please contact us on assist@hawanyoga.com or drop in a whatsapp message to +91 8652256669. We will be happy to assist you.”
